Software, digital & IT
Debt collection for software, SaaS & IT companies
SaaS subscriptions, licenses and IT services run on recurring revenue. Involuntary churn from failed payments and unpaid invoices quietly erodes your ARR — we win it back.
10 min
per month of collection effort
6,000+
integrations via native connectors and API
24/7
automated handover
Overview
Why specialized collection matters in software, digital & it
In software, every lost subscription hurts twice: today's revenue and tomorrow's lifetime value. Failed payments and unpaid B2B invoices are among the most underestimated causes of churn.
Global Collection Hub plugs into your billing stack. Define rules once — for example 'hand over after 30 days overdue' — and collection runs automatically, with recovered customers ready to be reactivated.
Challenges
What makes collection hard in software, digital & it
Financial aspects
Involuntary churn
Expired cards and failed charges cancel customers who never meant to leave.
Large unpaid B2B invoices
Contracts and project invoices sit in accounts payable for months.
Operational aspects
Global customer base
Customers across many jurisdictions make collection complex.
Engineering time
Custom dunning logic distracts developers from the product.
Advantages
How Global Collection Hub helps software, digital & it companies
Billing integration
Overdue invoices from Stripe, Chargebee or Recurly are forwarded automatically.
Developer-friendly API
Webhooks, REST API and sandbox for custom workflows.
B2B expertise
Professional communication with finance departments that gets invoices prioritized.
Protect your ARR
Recover revenue and reactivate accounts instead of writing them off.
Set and forget
Rules-based handover — collection runs in the background.
Global reach
Collect from customers in 50+ countries without extra setup.
Process
From overdue to paid in four steps
Hand over
Rules in Stripe, Chargebee or your billing tool forward overdue invoices automatically.
Amicable collection
Multi-channel reminders, phone outreach and a self-service payment portal resolve most cases within weeks.
Payment plans & disputes
We negotiate installments, handle objections and keep you informed in your dashboard.
Legal escalation
Only with your approval: our partner attorneys take the claim to court, with costs shown upfront.
Works with your tools
“Overdue Stripe invoices are forwarded automatically by rule. Collection takes me about five minutes a month.”
Ryan Chen
Founder, Brightmo
Questions from software, digital & it companies
Your product runs automatically. Now your collections do too.
Book a free 20-minute demo or write to sales@globalcollectionhub.com.
Request a demo