How it works

From overdue to paid

Hand over a claim in seconds. We take care of every step that follows — transparently, fairly and in your customer's language.

  1. 1

    1–15 days overdue

    Smart reminders

    Friendly, branded reminders via email, SMS and letter — timed by AI to reach your customer when they are most likely to pay.

    ✓ Keeps customer relationships intact

  2. 2

    15+ days overdue

    Out-of-court collection

    Our team and digital debtor portal guide debtors to a solution: instant payment, instalments or a direct conversation with our agents.

    ✓ Fees passed on to the debtor where permitted

  3. 3

    60+ days overdue

    Legal collection

    If amicable collection fails, our partner lawyers take your claim to court — transparently and only after your approval.

    ✓ Cost estimate before every step

  4. 4

    260+ days overdue

    Long-term monitoring

    Titled claims are monitored for years. As soon as a debtor's situation improves, we act again — automatically.

    ✓ No claim gets forgotten