How it works
From overdue to paid
Hand over a claim in seconds. We take care of every step that follows — transparently, fairly and in your customer's language.
- 1
1–15 days overdue
Smart reminders
Friendly, branded reminders via email, SMS and letter — timed by AI to reach your customer when they are most likely to pay.
✓ Keeps customer relationships intact
- 2
15+ days overdue
Out-of-court collection
Our team and digital debtor portal guide debtors to a solution: instant payment, instalments or a direct conversation with our agents.
✓ Fees passed on to the debtor where permitted
- 3
60+ days overdue
Legal collection
If amicable collection fails, our partner lawyers take your claim to court — transparently and only after your approval.
✓ Cost estimate before every step
- 4
260+ days overdue
Long-term monitoring
Titled claims are monitored for years. As soon as a debtor's situation improves, we act again — automatically.
✓ No claim gets forgotten
