Mobility
Debt collection for mobility providers
Car sharing, scooters, ride-hailing, subscriptions and fleet services generate thousands of small transactions a day. We recover open fees, fines and damage costs at scale.
10k+
micro-claims processed per month per client
4
channels: email, SMS, letter, phone
50+
countries for tourist and international users
Overview
Why specialized collection matters in mobility
Mobility platforms run on volume. Unpaid rides, pass-through fines, cleaning fees and damage costs are small individually but add up to serious revenue leakage.
Our fully automated process is built for exactly that: thousands of micro-claims per month, handed over via API, collected across channels and countries, with full reporting.
Challenges
What makes collection hard in mobility
Financial aspects
Many small claims
Unpaid rides and fees are too small to chase manually but too many to ignore.
Damage costs
Vehicle damage claims are higher-value and frequently disputed.
Operational aspects
Hard-to-reach users
Users sign up in seconds and become unreachable once a payment method fails.
Cross-border usage
Tourists leave claims in other countries and currencies.
Advantages
How Global Collection Hub helps mobility companies
Built for volume
Fully automated processing of thousands of micro-claims.
Maximum reachability
Multi-channel outreach and contact data enrichment.
Global collection
Collect from users in the US and 50+ countries in their language.
API & webhooks
Hand over claims directly from your platform in real time.
Damage claim handling
Separate workflow with evidence support for disputed damages.
Account reactivation
Paid users can be reactivated — turning debt into future revenue.
Process
From overdue to paid in four steps
Hand over
Your platform sends open claims via API or webhook the moment payment fails.
Amicable collection
Multi-channel reminders, phone outreach and a self-service payment portal resolve most cases within weeks.
Payment plans & disputes
We negotiate installments, handle objections and keep you informed in your dashboard.
Legal escalation
Only with your approval: our partner attorneys take the claim to court, with costs shown upfront.
Works with your tools
“We hand over thousands of small claims every month via API. It just runs — and the recovery rate is well above what we managed internally.”
Alex Turner
VP Operations, Orbitpay Mobility
Questions from mobility companies
Every ride paid — wherever your users go next.
Book a free 20-minute demo or write to sales@globalcollectionhub.com.
Request a demo